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965Play

At 965Play, we're committed to providing the best experience for gamers in Kuwait 🎮
If you have any questions regarding orders, products, warranties, or technical support, our team is here to assist you.

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    Frequently Asked Questions About Orders, Shipping, and Technical Support | 965Play Kuwait

    What payment methods are available on 965Play?

    We offer several secure and convenient payment methods within Kuwait to make purchasing gaming devices and accessories easy and secure.

    Can I return or exchange the product?

    Yes, you can request a return or exchange of products in accordance with 965Play's return and exchange policy and the terms outlined on the website.

     

    How do I contact technical support and customer service?

    You can contact our technical support and customer service teams through the "Contact Us" page, and we will respond as soon as possible to assist you with orders or inquiries regarding games and devices.

    Is shipping available to all areas of Kuwait?

    Yes, the 965Play store offers fast shipping and delivery to all areas of Kuwait to ensure that gaming products and devices are delivered as quickly as possible and in the best condition.

    How can I track my order from the 965Play store?

    Once your order has been confirmed by the 965Play store, shipping tracking details will be sent directly to you via social media or the phone number you provided, so you can easily track the status of your order within Kuwait.

    How long does delivery take within Kuwait?

    We offer fast delivery to all areas of Kuwait. Orders for games, consoles, and accessories are typically delivered within 24 to 48 hours, depending on the area and the time the order was placed.

    Are all the games and hardware products genuine?

    Yes, all 965Play products—including gaming devices, accessories, controllers, and gaming peripherals—are 100% genuine and guaranteed to provide gamers with the best experience.

    Is there a warranty on gaming devices and accessories?

    Certainly, many of the gaming devices and accessories we offer come with a warranty depending on the product type or manufacturer, and you can contact us to find out the warranty details.